FAQ
Here are some of the most frequently asked questions. Please do not hesitate to reach out for more information.
Do you ship overseas?
No, we do not ship internationally. Mons Pura products are available to customers in the U.S. We also offer a local pick-up options at our Utah location. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders take 1-2 business days to ship. We always strive to ship products as quickly as possible. Delivery details will be provided in your confirmation email.
30-Day Moneyback Guarantee
We want you to love the products you use. If within 30 days of receiving the product, and you are not satisfied, contact us and we will refund your money. Can see full policy here.
How to store my oil?
Like most food products, for the best shelf life store your Mons Pura oil in a cool, dry, and dark place with little to no exposure to direct sunlight.
All Mons Pura products have expiration dates printed on them.
How can I see the ingredients in each product?
Each product page has the ingredients in the FAQ section towards the bottom. If you have any further questions about product ingredients, please email support@monspura.com
I can't log into my account
We love technology but sometimes it can be finicky. If you started your AutoShip before July of 2024, try logging to our legacy portal here. If you are still not successful, please email support@monspura.com and we will get to you as quickly as possible.
Local PickUp
Your order is ready within 2 hours of placing it (and often quicker).
Address:
496 E 1750 N
Suite E
Vineyard Ut, 84059
Monday-Friday 9am-5pm MDT
If you are no longer able to pickup your order, please call customer service or send us an email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
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